Return and Shipping Policy

1. Return Policy

Customer satisfaction is very important to us. You can return our products under the following conditions:

Return Period: You can return the product within 14 days of receiving it.
Return Conditions:
- The product must be unused, in its original packaging, and with all labels intact.
- The product must not be damaged or opened in any way.
- The return request must be made within 14 days of the delivery date.
- The return process must include the original invoice and order number.
Non-Returnable Products:
- Used, damaged, or opened products.
- Hygiene products (e.g., underwear, cosmetics) cannot be returned.

2. Return Procedure:

To initiate a return, please contact us at [email address].
Once your return request is approved, you will receive return instructions and a shipping label.
After you send the product to the provided address, the return process will begin. The product will be inspected upon receipt, and your return will be processed.
After inspection, a refund will be issued for the returned items.

3. Shipping Policy

Shipping Fees: Shipping fees depend on the delivery address and the total order amount. The shipping cost will be displayed at checkout.
Shipping Time: Orders are typically shipped within 1-3 business days. Delivery time may vary depending on the shipping company, but usually takes 3-7 business days.
Tracking Your Order: After your order is shipped, you will receive a tracking number to monitor the status of your shipment on [shipping tracking link].
Delivery Address: Please ensure that the delivery address is correct and complete. If incorrect or incomplete information is provided, the delivery may be delayed.

4. Damaged or Lost Packages

Any damages or lost packages during shipping are the responsibility of the shipping company. In case of any damage or lost package, please contact us as soon as possible.
If a claim needs to be filed with the shipping company, our customer support team will assist you with the process.

5. Contact Us If you have any questions or need assistance, please feel free to contact us: